Why am I a bit angry because of this news: Skimmers arrested in Leiderdorp?
Skimming is nothing new. It’s been there for most of this century. What happened in my howe town recently, is that someone alerted the police after he saw a skimming device on the pay service machine of a local gas station (accidentely “my” gas station). Also he noticed some people loitering and a Bulgarian car in the vicinity. Not much later these people were arrested. So far for the good news, as this is well done.
So here we are in 2011. After ATM machines have been skimmed extensively, the train ticket devices, pin machines in shops have been doctored over night through shop lock ins, pin machines have been stolen in order to work out how the new chip in the bank card works, no one in their right mind would ever suspect that these skimmers could ever imagine that it’s possible to skim a pay service machine at a gas station? Surely they would never do that?! So why bother to anticipate?
Shame on BP
I am of the opinion that in this case BP has insulted my intelligence and violated the trust of it’s customers in a grandiose way. Apparently they don’t care and rather not invest in a safer machine than in protecting their customers a bit better. A shame. All the trouble the customer has to go through to get his or her money back, while this easily could have been prevented. The trouble the bank has also, all because of sheer negligence on the part op BP (and/or the gas station owner).
Who’s next in the skimming line?
So who else is out there next on the skimming role? Get your act together. Now! and protect your customers in a way that they have a right to.
Wout de Natris, De Natris Consult
Leiderdorp, 30 May 2011